Legal · Terms & Conditions

Terms &
Conditions.

These Terms & Conditions govern your use of the website travel.theoneswipe.com and the holiday packages offered by Travel.Oneswipe.com, a brand powered by The Oneswipe Technologies Pvt Ltd (India). By making a booking or an enquiry with us, you agree to be bound by these terms.

Effective from 15 December 2025

01

Booking process

Bookings can be initiated through our website, phone, or email. A booking is considered confirmed only after full or partial payment (as specified in the package quotation) is received and we have issued a written confirmation with a voucher code.

Guests are responsible for reviewing the itinerary, inclusions, exclusions and pickup details in the confirmation email before travel.

02

Pricing and availability

All package prices are quoted in Indian Rupees (INR) on a per-person, twin-sharing basis unless otherwise specified.

Prices are dynamic and are guaranteed only after a confirmed booking. Any escalation in fuel surcharge, room tariff, statutory taxes, or entry fees announced by suppliers before travel will be borne by the guest.

Availability is subject to real-time vendor confirmation; in rare cases where the exact hotel or vehicle is unavailable, we will offer an equivalent alternative or a full refund of amounts paid.

03

Customer responsibilities

Guests must carry valid government-issued photo ID for all travellers at every check-in.

Guests are responsible for reaching the pickup location on time. Any missed transfers due to traveller delay are non-refundable.

Guests must adhere to local laws, hotel rules and vendor safety instructions. Travel.Oneswipe.com is not liable for any action taken by authorities against guests for misconduct during the trip.

04

Payment terms

A minimum advance is required to confirm a booking; the balance is due before the trip start date as per the payment schedule in your quotation.

Payments are accepted through the payment gateways integrated on our website. We do not store card details on our servers.

All payment gateway charges (if any) are included in the displayed price unless explicitly mentioned otherwise.

05

Cancellation policy

Please refer to our detailed Refund & Cancellation Policy for the applicable slabs and timelines. In short:

30+ days before travel: 90% refund. 15–29 days: 50%. 7–14 days: 25%. Under 7 days: non-refundable.

Certain vendor-specific charges (non-refundable air tickets, permits, festival-season hotel bookings) may be deducted separately.

06

Intellectual property

All content on this website — text, photographs, itineraries, logos and design — is the intellectual property of The Oneswipe Technologies Pvt Ltd or its licensors, and is protected under Indian copyright and trademark law. Content may not be reproduced, distributed, or used for commercial purposes without prior written consent.

07

Limitation of liability

Travel.Oneswipe.com acts as an intermediary between guests and third-party vendors (hotels, transport operators, activity providers). We are not liable for any loss, injury, death, delay, damage or additional expense caused by acts, omissions or defaults of these vendors.

Our maximum aggregate liability for any claim arising out of a booking is limited to the total amount paid by the guest for that specific booking.

We are not responsible for events beyond our reasonable control, including force majeure events described in our Refund & Cancellation Policy.

08

Governing law

These terms are governed by the laws of India. Any dispute arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the competent courts in India.

09

Contact

The Oneswipe Technologies Pvt Ltd

Email: contact@theoneswipe.com

Phone: +91 91000 02122 · +91 91000 06263