Privacy
Policy.
The Oneswipe Technologies Pvt Ltd (operating the brand 'Travel.Oneswipe.com') is committed to protecting the privacy of every guest who interacts with our website, mobile experiences and concierge services. This policy explains what information we collect, how we use it and the choices you have.
Effective from 15 December 2025
Information we collect
Contact details you provide voluntarily — name, email, phone number, address — when you make an enquiry or a booking.
Traveller details you provide at the time of booking — full names, ages, gender, and ID references required by hotels and transport operators.
Payment information handled through PCI-DSS compliant third-party payment gateways. We do not store card numbers, CVVs, or bank credentials on our servers.
Technical data such as device type, browser, IP address and pages viewed — collected via standard web analytics.
How we use your information
To fulfil your booking — issue vouchers, share your details with hotels/transporters/guides required for the trip, and provide 24×7 support.
To respond to your enquiries and improve our services.
To send you transactional communication (booking confirmations, voucher, cancellation updates) and, only with your consent, occasional trip inspiration or offers.
To comply with applicable Indian laws and legitimate business requirements.
Cookies
Our website uses cookies and similar technologies to remember your preferences, analyse usage, and improve performance.
You can control or disable cookies through your browser settings; parts of the site may not function optimally if cookies are disabled.
Payment security
Payments are processed exclusively through reputed payment gateways that are PCI-DSS certified. All payment pages are served over TLS/HTTPS. We do not have access to your full card number or bank credentials at any stage.
Data protection
We employ appropriate physical, technical and administrative safeguards to protect the information you share with us — including access controls, encryption in transit, and staff training on data-handling.
Despite our best efforts, no system connected to the internet can be guaranteed to be 100% secure. In the unlikely event of a data incident affecting you, we will notify you as required under applicable Indian law.
Third-party sharing
We share only the minimum information required for trip fulfilment with our vendors (hotels, drivers, guides, ticketing agents).
We share information with payment gateways, cloud hosting providers and analytics providers strictly on a need-to-know basis and under written agreements.
We do not sell or rent your personal information to third parties for their marketing purposes.
We may disclose information if required by a valid legal request from Indian law-enforcement or regulatory authorities.
Your rights
You may request access, correction, or deletion of your personal information at any time by writing to contact@theoneswipe.com.
You may withdraw consent for marketing communication at any time using the unsubscribe link in our emails.
For any grievance related to your personal data, please write to contact@theoneswipe.com. We will respond within a reasonable time.
Contact
The Oneswipe Technologies Pvt Ltd
Email: contact@theoneswipe.com
Phone: +91 91000 02122 · +91 91000 06263